
Chatbot usage in marketing more than doubled during the pandemic
The use of chatbots by UK marketers has more than doubled since 2020, with one in three marketers now using them to engage with their customers.
The use of chatbots by UK marketers has more than doubled since 2020, with one in three marketers now using them to engage with their customers.
Two-way dialogue and audience insight
By Sophie Caswell, Head of
Google’s new chatbot, Meena, is
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