Esther Yoon, VP, Product and Industry Marketing at RingCentral, explores how generative AI is transforming customer experience.
o UK&I, the IPG Mediabrands technology-driven performance marketing agency within Interpublic Group (NYSE: IPG), has selected Leeds to locate its EMEA Experience Centre of Excellence…
Merkle’s UK and Ireland-focused practice aims to provide brands with “unparalleled experiences” across the Salesforce platform.
An American Express survey of 253 UK small business owners found that 30% of retail and hospitality businesses will be investing in new technology in 2024.
What exactly is overselling and how can retailers avoid it? Rob Shaw, SVP International Sales at Fluent Commerce explains all…
By Suhaib Zaheer, Senior Vice
Customer reviews reveal insights into consumer sentiment, brand reputation, industry trends, the buyer’s experience, and more, writes Andrius Palionis, VP of Enterprise at Oxylabs…
Cost-of-living consumer caution is making shoppers more considered, according to new research from MoEngage…
Customers today are weaving their online and offline shopping habits together, writes Stuart Russell, Chief Strategy Officer, Planning-inc…
Twilio’s fourth annual State of Customer Engagement Report reveals that nine in ten (89%) companies agree that using first-party data in marketing improves customer experiences…
parcelLab will enable New Look to provide direct and personalised communications to online customers.
Today’s connected consumer is accessing information and making purchases on any number of platforms, at different times of the day
New Digital Age, published by Bluestripe Group, covers the latest news, insight, opinion and research on all aspects of digital media and marketing. Our aim is to be a new voice for knowledge and inspiration about the companies, technologies and people powering the next wave of disruption in our industry. We’re a subsidiary of Bluestripe Group and will include news and views from our clients, in addition to other content we find interesting and that adds value to the digital media and marketing industry.
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