The role of GenAI in the evolution of CX
Esther Yoon, VP, Product and Industry Marketing at RingCentral, explores how generative AI is transforming customer experience.
Esther Yoon, VP, Product and Industry Marketing at RingCentral, explores how generative AI is transforming customer experience.
Rebecca Dykema, SVP Partnerships & Creative Transformation at CreativeX, discusses how the media wastage can be tackled, even with GenAI content flooding the ecosystem.
O2 has worked with VCCP’s AI creative arm, Faith, to launch a pair of generative AI-powered marketing communications tools.
Partnering with Kin + Carta, Matalan’s generative AI tool will create product descriptions right across the retailer’s website and app.
Generative AI is poised to transform business operations, according to Lee Chin Jian, Vice President at DAI Magister…
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