We’re currently dealing with the biggest retail shake-up in a century. Lockdown, isolation and staying local mean that new customer experience priorities are emerging.
We’re currently dealing with the biggest retail shake-up in a century. Lockdown, isolation and staying local mean that new customer experience priorities are emerging.
Although we may not know exactly what the future holds, we do know that COVID-19 is ushering in a new era for retail brands.
Although we may not know exactly what the future holds, we do know that COVID-19 is ushering in a new era for retail brands.
COVID-19 has rapidly driven online service providers to embrace innovation and prioritise customer experience to build more personal, engaging, and positive customer relationships
COVID-19 has rapidly driven online service providers to embrace innovation and prioritise customer experience to build more personal, engaging, and positive customer relationships
By Rob Weatherhead, Chief Consultant,
New Digital Age, published by Bluestripe Group, covers the latest news, insight, opinion and research on all aspects of digital media and marketing. Our aim is to be a new voice for knowledge and inspiration about the companies, technologies and people powering the next wave of disruption in our industry. We’re a subsidiary of Bluestripe Group and will include news and views from our clients, in addition to other content we find interesting and that adds value to the digital media and marketing industry.
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