To garner an in-depth understanding of what your customer needs, thinks and feels, you must talk to your customers regularly, says Jochem van der Veer, Co-Founder and CEO, TheyDo…
In the ever-evolving landscape of customer relationship management (CRM) and customer experience (CX), brands are facing an array of challenges, writes Chris Smith, Principal Consultant for CX & Technology at Team ITG…
Customers today are weaving their online and offline shopping habits together, writes Stuart Russell, Chief Strategy Officer, Planning-inc…
Improving and investing in customer experience (CX) will be the main priority for over a third (40%) of all UK marketing decision makers in 2023, according to research from digital agency iCrossing…
Walgreens, AB InBev and GSK have stepped up their search for new tech partners through a series of £20k live innovation pitches taking place next month.
Five tips onhow to ensure your martech investment pays off by delivering a great cutsomer experience
New Digital Age, published by Bluestripe Group, covers the latest news, insight, opinion and research on all aspects of digital media and marketing. Our aim is to be a new voice for knowledge and inspiration about the companies, technologies and people powering the next wave of disruption in our industry. We’re a subsidiary of Bluestripe Group and will include news and views from our clients, in addition to other content we find interesting and that adds value to the digital media and marketing industry.
Please send all editorial enquiries to: editorial@newdigitalage.co.uk
For partnership enquiries please email us at: partnerships@bluestripegroup.co.uk
Built by Jigowatt – Web Design Peterborough
