Changing communications preferences: five trends for 2024
Sam Richardson, CX Consultant at Twilio looks at how brand communications might evolve in 2024…
Sam Richardson, CX Consultant at Twilio looks at how brand communications might evolve in 2024…
Data from customer engagement platform Wunderkind has revealed that while email remains the most prevalent marketing channel among retailers and consumers, text is on the rise.
Marian Brannelly, Senior Global PR and Communications Manager at Blis discusses 2020 and the shifts we have seen this year in consumer behaviour.
By David Lawrence, MD at
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