Sam Richardson, CX Consultant at Twilio looks at how brand communications might evolve in 2024…
Today’s rapidly evolving ecommerce landscape has made agility a crucial component of success, writes Paul Sumner, Development Director at Go Inspire…
Data from customer engagement platform Wunderkind has revealed that while email remains the most prevalent marketing channel among retailers and consumers, text is on the rise.
Danielle Auerbach, Senior Director Customer Success, EMEA at Wunderkind, urges retailers to do more to personalise their customer communications.
Marian Brannelly, Senior Global PR and Communications Manager at Blis discusses 2020 and the shifts we have seen this year in consumer behaviour.
Marian Brannelly, Senior Global PR and Communications Manager at Blis discusses 2020 and the shifts we have seen this year in consumer behaviour.
By David Lawrence, MD at
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