44% of retail leaders say they don’t have enough staff to support the upcoming peak season, and need to staff up. That’s according to new data from Delivery Experience Platform Sorted, which found that retail customer service and operations managers believe they are understaffed for the upcoming ecommerce rush, with 52% fearing service levels will drop as a result.
Consumers are spending less and becoming more selective with their purchases, according to new data from delivery experience platform Sorted.
New home furnishing brand Daily Furniture has launched a progessive web app (PWA), developed by Manchester-based ecommerce agency, Fluid Commerce…
Klasha, a San Francisco and Lagos-based technology company transforming cross-border African commerce, has secured additional funding of $2.1 million to complete its $4.5 million seed round…
With the global population continuing to grow and technology introducing new ways to connect people and businesses, it’s unsurprising to see just how strongly the global Ecommerce industry is performing, writes Vladi Shlesman, Managing Director, EMEA at ChannelAdvisor…
ESW, a leading global direct-to-consumer (DTC) ecommerce company, has agreed to acquire Scalefast, a Los Angeles–based, end-to-end Ecommerce solution provider…
Latest research reveals British consumers want measures that offer them total protection from fake reviews. 78% of consumers and 81% of businesses are calling for greater action to put an end to fake reviews and urging the Government to bring in the same laws being introduced across the EU on 28th May…
McKinsey & Company has acquired Madrid-based S4G Consulting. As a Salesforce Platinum Partner, S4G specializes in helping companies of all sizes extend the power of Salesforce’s customer relationship management (CRM) platform to improve customer outcomes.
It’s ironic that, despite our name, social media specialists have long worked in isolation, writes Tom Wrigley, Digital & Social Communications Strategy Director at 1HQ UK…
WPP has launched ‘Everymile’, a new fully managed service that provides brands with an outsourced direct-to-consumer (DTC) ecommerce solution…
Who won the SEO game this Easter? How did supermarkets, chocolatiers and informational sites fare? Research from Sistrix reveals all…
In a recent survey, 81% of consumers said they would shun a retailer if they saw issues with their return process, writes Carmen Carey, CEO at Sorted…
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