Interviews, insight & analysis on digital media & marketing

Editor’s View: Cybersecurity isn’t an IT issue, it’s a marketing one too

I first started as a journalist at trade mag IT Week about 25 years ago. But IT seemed to me far too dominated by men in ponytails wearing bad sandals, discussing Doctor Who.

So I quickly moved to the far more exciting-sounding world of new media, writing about the dotcom boom and the emerging digital media and marketing industries. 

Back then, marketing was creative, and IT was technical, two completely separate worlds. 

Over the years, cybersecurity definitely seemed the sole concern of the IT sector. 

Things have definitely changed in recent times. What was once a sole concern for IT teams has now become a crucial issue for digital marketers, publishers, and brands alike, highlighted by so many conversations across the industry I’ve had recently.  

Cybersecurity has become an inescapable challenge for marketers. From ad fraud and bot traffic to data breaches and regulatory compliance, the threats facing digital marketing are more sophisticated than ever. The reality is that marketers today must be as savvy about cybersecurity as they are about media buying, creative strategy, and customer engagement.

Ad Fraud: A Billion-Dollar Problem

One of the most pressing cybersecurity concerns for digital marketers is obviously ad fraud. The global digital advertising industry is worth hundreds of billions of dollars, and wherever there’s money, there are bad actors lurking. Fraudsters create fake websites, generate bot traffic, and use sophisticated methods to siphon off advertising dollars. It’s estimated that advertisers lose billions annually due to ad fraud.

In the early days of digital marketing, ad fraud was seen as a minor annoyance, but today, it’s a major concern that affects ad performance, return on investment, and brand reputation. Marketers must now rely on fraud detection software, AI-driven analytics, and partnerships with cybersecurity firms to ensure their media spend isn’t being wasted on fraudulent traffic.

In other words, they need to know about cybersecurity, no longer kept locked in the IT department.

The Rise of Bots and Malicious Automation

Bots aren’t just inflating ad impressions and draining budgets,they’re also being used for malicious purposes, from scraping competitive data to launching automated attacks on digital campaigns. Malicious bots can hijack accounts, manipulate engagement metrics, and spread disinformation.

For marketers, this means that cybersecurity isn’t just about protecting data,it’s about protecting the very foundation of digital marketing itself. Without effective bot mitigation strategies, even the most well-planned campaigns can be compromised.

The Collision of IT and Marketing

The relationship between marketing and IT has fundamentally changed. Whenever I interview CMOs for our CMO Confidential series, the importance of their relationship with the brand’s CIO is always cited as critically important.

Marketing teams are no longer just selecting creative tools; they’re also evaluating security risks, choosing secure platforms, and ensuring that their digital assets are protected from cyber threats. The role of the CTO in agencies has also expanded, with a greater emphasis on cybersecurity in media buying, ad tech integrations, and campaign execution.

So what does this mean for your job?

Despite the growing risks, many marketers still see cybersecurity as someone else’s problem. But arguably, just as marketers are trained in analytics, programmatic advertising, and other technical skills, cybersecurity is as important.

As someone remarked to me just the other week, a marketer who understands cybersecurity can make smarter decisions about data collection, campaign execution, and partner selection, ultimately driving better business results.

As digital marketing continues to evolve, cybersecurity will become an even more important skill. Emerging technologies like AI, blockchain, and advanced authentication methods will play a crucial role in securing digital campaigns. 

So is it time for marketers to adopt a security-first mindset? Embedding cybersecurity considerations into every aspect of their work.

The days of cybersecurity being “just an IT problem” are long gone. It’s now a marketing problem, a business problem, and a brand reputation problem.